59 Annual Report 2021 (RAE), Israel (PUA and NGA), Italy (AEEGSI), Jordan (EMRC and MEMR), Lebanon (LCEC), Libya (ME), Malta (REWS), Montenegro (REGAGEN), Morocco (ANRE and MEM), Palestine (PERC), Portugal (ERSE), Slovenia (AGEN-RS), Spain (CNMC), Tunisia (MIT) and Turkey (EMRA)). MEDREG promotes a transparent, stable and harmonised regulatory framework in the Mediterranean region, with an emphasis on market integration and infrastructure investment, as well as consumer protection and stakeholder cooperation in the Mediterranean basin, with a view to implementing the conditions to create a future Mediterranean Energy Community (bottom-up approach). MEDREG is actively supported by the European Union and CEER. The General Assembly of MEDREG meets twice a year. In 2021, CERA participated in the 31st and 32nd MEDREG General Assembly meetings. Due to the measures for the containment of the coronavirus pandemic both General Assemblies of MEDREG were held online. At the same time, CERA participated in institutionalized working groups on institutional issues, electricity, gas, renewable energy sources and energy efficiency and consumers. Institutional Working Group (INS WG) The objective of the Working Group is the periodic assessments of the current status of regulatory frameworks and carrying out case studies, where necessary, but also supporting regulatory authorities in training and exchange of experiences and other skills development tools. The Institutional Working Group also performs peer reviews to for its members' regulatory activities, while supporting the institutional development and establishment of MEDREG. Deliverables 2021: • Study on the interlink between Good Regulatory principles and the energy transformation challenge CERA participated in the 30th and 31st online INS WG meeting. Consumer Working Group (CUS WG) The Consumer WG works to enhance the protection of household consumers in the MEDREG countries. It identifies and promotes best practices in consumer protection, including vulnerable customers and quality of service of electricity and gas, from the point of view of final consumers. Deliverables 2021: • Trilateral Workshop on Handling Technical and Non-Technical Losses of electricity • Report on the role digitization and impact on consumer Issues CERA participated in the 18th and 19th online CUS WG meeting.
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