European Cultural Heritage Strategy for the 21 st century „ Page 47 sectors, and not exclusively on sectoral policies. When synergy is achieved, even less prominent sectors with weak starting capacities can produce significant results in the medium and long term. — The new approach 7 goes beyond standard results-based logic in policy impact evaluation. A standard approach is valuable, but muchmore can be obtained from the same set of information by synthesising result data more judiciously. By doing so, a strategic overview of a complex situation can be gained. — The strategy starts with conceptual and strategic issues and then proceeds systematically to more operational questions, leaving a lot of freedom for specific needs and context that have to be taken into con- sideration at national and sub-national levels. — In principle, the strategy needs to be complemented with a system of indicators to monitor the imple- mentation of heritage policy in different areas. General guidelines for evaluation of the impact of heritage policy will most probably follow standard rules for carrying out heritage policy impact evaluations. Specific evaluation (and policy) design for national and regional/local heritage agendas can be prepared separately. — In the implementation phase, the integrated approach is relevant even in the absence of a fully func- tional monitoring and information system, since it can be performed qualitatively, with experts’ qualitative assessment (positive/negative/neutral/not applicable) of individual actions stemming from specific recom- mendations in addressing each challenge defined by the strategy. — The new evaluation approach can be first tested by evaluating some best practice cases collected to illustrate the spirit of the strategy. Positive experiences can then be mainstreamed. Some sort of training would be advisable; however, the methodology is simple, transparently presented and can be used freely under the Creative Commons 2.5 license for non-profit use even without specific training. — The horizontal interfaces between three strategy components and its recommendations and challeng- es are illustrated by the conventional Leopold matrix which presents the estimated impacts of heritage policy measures at the European level. 7. See more in Radej B. (2014), “Social complexity: operational definition”, Ljubljana, Slovenian Evaluation Society: Working papers, 7/2; or Radej B., Jazbinšek K. Ž., Dolinšek M. (2015), “Measuring Smartness of Innovation Policy”, Asia-Pacific Tech Monitor , June-September 2015.